It really means so much to me that this kit has been given a whole new life. I wanted to thank you again for the absolutely amazing job you did on my drum kit. It was easy and convenient to work with the staff through emailing and the phone, impeccable service.įor those who desire custom work for their drums this is the place to go! Count on me sending more work to you in the future! You had the right wrap, but beyond that, the quality of the workmanship was first rate, better than the manufacturer! The delivery was superb. Unfortunately the “new” Fibes Drum Company does not offer Chrome wrapping for their drums which forced me to settle on a White Marine Pearl covering which I never liked. Thank you for the great work done on re-wrapping and recovering my 1996 Fibes Drums. And all of the work was delivered on time.
They brought an older set in not-so-great condition back to life, plus I got the 60s Oyster Black color I had wanted since I first saw the Beatles on the Ed Sullivan Show! They were able to re-use my original badges and eyelets to give the set a detailed “original” look. Precision did a fantastic job on my 1963 Ludwig drums. Way better than the factory wrap jobs that Ludwig does!!! The drum is all put back together and it looks brand new again. Your operation really does an awesome job. I can’t wait to work with you again!įantastic job on the shell. I received my shell back yesterday and it is amazing!! I’m speechless man! Many thanks to you and your entire staff! Your work has gone far beyond my high expectations here. I’ve used your competitors before and even though they’re products seem to look just as good as yours, it takes a week to get an email response from XXX… I mean, the other guys! Mike Thanks for the great service and communication. It was great working with you on this re-wrap project. Thanks for getting my order out to me so quick. That’s not always the case for us down here in Australia and I just wanted to say THANKS MATE in all sincerity.
From the very first e-mail to you I realized I was dealing with a truly professional company who value their customers no matter where in the world they may be. Received my drums a few days ago and i’m very impressed!! Not with the drums, they were always going to be good, but with the absolute first class service from you and your company. Your employees are a credit to your establishment they were friendly and knowledgeable. Each time, the help given allowed me to finish the drums successfully with no problems. While covering two drums, I had an occasion to phone three times for advice with my project. You definitely have the touch of excellence. I’m a woodworker myself and I know “precision” work when I see it. You guys are tops! Your workmanship is superb. I want to thank your organization for keeping the ”Service” in customer service. Anyway, thanks for the great service, I’m definitely spreading the word about you guys. It is hard to find good service these days. The service you guys have provided so far has been excellent and I really appreciate it. Bill Ketzer Your office staff was VERY helpful and informative on the phone. … It is all to rare, unfortunately, in this age of monster marketing and predatory practice, to find a business that cares so deeply about its customers and its products. Danny P II simply wanted to take a minute and thank you for the amazing, professional service you and your staff kindly provided for me. I wish every business had your work ethic. Read our customer testimonials in the following categories: If you are interested in a particular product or service from us, please read some related testimonials on this page. Many of our customers have been kind enough to share their experiences with us by way of testimonials. Since it’s beginning in 1961, Precision Drum Company has served thousands of customers with great results. Customer testimonials say a lot about a company.